Easy to use Administration solutions

Now it’s even easier to manage service to your users, while MCK operates and maintains your system in the cloud.

Transform communications with faster, easier administration

Business VoIP from MCK can transform your communications, increasing collaboration, making your employees more productive and improving customer service. All of this with an easy administration tool to make your workday more efficient.

Manage your business, not your telephone system

Speed up provisioning

With a hosted system in the cloud, you can get your employees operational in minutes. And there’s no delay or disruption if you want to add new users.

New Updates included

We take care of any updates and deploy them automatically so your employees always use the latest version.

web portal management

A convenient web portal makes it easy to manage your users and your system settings.

Monitor system usage with powerful analytics

Powerful analytics help you monitor and measure usage of VoIP communication tools by individual, department or location. This can help you plan and optimize capacity and measure return on investment.

Clear, affordable pricing

You pay for your cloud hosted VoIP service with an affordable monthly subscription that covers service delivery, system management, maintenance and upgrades. There’s a single, transparent bill for all your services with no hidden costs.

Security and reliability

Our national carrier-grade network and network of data centers ensures a service with the highest levels of reliability and availability. We use encryption and multiple security measures to protect your calls, your data and your people.

Commitment to innovation

We utilize the BroadSoft platform to provide advanced VoIP services backed by stringent industry-leading service level agreements. For over 10 years, BroadSoft has been at the forefront of the IP telephony industry, helping to advance the convergence of voice, video and data.

Great features to manage all your communications

  • Automated attendant & IVR – No need for a receptionist with an automated attendant and sophisticated IVR to enhance customer experience.
  • Automatic call logging – Log all calls for archiving and compliance.
  • Custom greetings – Customize and refresh caller greetings and music on hold.
  • Low-cost long-distance calls – A choice of affordable calling plans for long-distance and international calls.
  • Abbreviated dialing – Improve productivity with abbreviated dialing for individuals, departments and locations.
  • Web portal management – An online portal to manage your users and monitor your system.

Discover more about the simplicity of administering MCK Business VoIP


The BroadSoft Telecom Communications Platform is the backbone of our VoIP services and we specialize in BroadSoft applications and deployments. The core communications platform consists of:

  • BroadWorks – the leading VOIP platform that brings you expanded service reach, application integration, and operational cost savings.
  • BroadCloud – a fully-managed, end-to-end communications platform providing you with both standardization and flexibility.
  • UC-One – a unified voice, video, IM, and presence communications experience for your employees, across mobile and desktop platforms including Windows, Mac, Android, and iOS.

For technical support for all hosted services, please email support@citel.com or call 1-877-248-3587