Managed Security Service Provider for Healthcare

Yes. MCK manages network and security across all your locations under a single managed service agreement. Whether you run two clinic sites, a multi-campus hospital network, or twenty locations across the USA and Canada, every site is monitored from the same NOC and SOC, reported on in the same dashboard, and supported by the same team. You do not manage separate vendor relationships per site. Onboarding is staged by location so your operations are not affected all at once.

MCK configures and manages your network and security in line with HIPAA's technical safeguard requirements: access controls, audit logging, transmission encryption, and automatic logoff are built into the standard service. MCK also operates as a Business Associate and will sign a Business Associate Agreement (BAA) as part of your engagement. What MCK covers is the technical infrastructure layer. Your organisation remains responsible for administrative and physical safeguards, workforce training, and policy documentation. We can walk you through exactly what is and is not in scope during your security review.

MCK's onboarding is designed around clinical operating hours. We start with a network discovery and assessment across your sites, then stage the transition location by location. Hardware changes and configuration work are scheduled outside of peak hours. Most healthcare clients are fully transitioned within four to six weeks depending on the number of sites. Your clinical systems, booking platforms, and administrative tools remain accessible throughout. Any planned maintenance window is agreed in advance with your team.

MCK provides a client-facing dashboard that shows network health, active alerts, and security events across all your locations in real time. You can see which sites are online, where issues have been flagged, and how they were resolved. In addition to live access, MCK sends monthly reports covering network performance, security incidents, and any remediation actions taken. You are never waiting for a phone call to find out what is happening in your environment.

Yes. MCK's managed network service is designed to scale across any number of sites without adding management complexity for your team. Whether you are expanding from two clinics to twenty, adding a new hospital campus, or integrating an acquired facility into your existing network, MCK handles the configuration, monitoring, and support for each new site under your existing agreement. Scalable internet and network services for multi-location healthcare businesses are built into the MCK service model. Each new site gets the same configuration standards, the same security posture, and the same 24/7 monitoring as your existing locations. You do not need a separate vendor conversation every time your network grows.

Healthcare endpoint protection covers two distinct environments: standard clinical workstations and administrative devices, and connected medical equipment such as infusion pumps, imaging systems, and diagnostic devices. For standard endpoints, MCK deploys managed endpoint protection as part of the standard service, covering clinical workstations, laptops, and mobile devices used by healthcare professionals. For connected medical equipment, the approach is different. Most IoMT devices cannot accept standard endpoint agents. MCK manages protection at the network level, using segmentation to isolate medical equipment from other systems, controlling what can communicate with those devices, and monitoring for unusual traffic patterns that may indicate compromise. Both are covered under one managed security service, with no separate tool or contract required.

When a confirmed threat is identified, the response process starts immediately without waiting for you to raise a ticket. Detection is handled by CORTAI's AI-driven platform, which correlates signals across your healthcare network, endpoints, and cloud environment to surface threats in real time. Once confirmed, the threat is contained at the network or endpoint level, affected systems are isolated if needed, and your designated contact is notified by MCK's team with a clear summary of what was found and what action was taken. For lower-severity alerts, the issue is investigated and resolved in the background and included in your next report. High-severity incidents get a direct call. You always know what happened and what was done about it.