Managed Security Service Provider for Healthcare

Healthcare networks that stay connected, stay compliant, and stay protected.

From single-site clinics to multi-location hospital groups across the USA and Canada, healthcare businesses trust MCK to manage their networks and security around the clock. One provider. No gaps. No compliance surprises.

Security challenges

Patient data, clinical systems, and HIPAA obligations run on your network. Is your provider keeping up?

Patient records, clinical systems, and connected medical devices create an attack surface most healthcare providers cannot monitor alone. Whether you run a single clinic or a network of healthcare sites, these are the threats putting practices and hospitals at risk right now.

Ransomware exposure

Ransomware shuts down clinical operations, not just IT

Healthcare is the most ransomware-hit sector in North America. When systems go down, appointment bookings stop, medical records become inaccessible, and patient care is directly affected. Attackers know hospitals cannot afford systems going offline.

67% of healthcare organizations

were hit by ransomware in the past year, more than any other sector. (Sophos State of Ransomware in Healthcare 2024)

Data breach cost

A single breach costs more in healthcare than anywhere else

PHI records carry far greater value on the dark web than financial data. HIPAA penalties, breach notification costs, and reputational damage compound quickly. For any healthcare business, from a single clinic to a hospital group, the financial and operational exposure is significant.

$9.8M average breach cost

in healthcare, the highest of any industry for 13 consecutive years. (IBM Cost of a Data Breach 2024)

Network visibility

Multi-location networks with no central visibility

Clinics, satellite offices, and remote staff all create separate entry points. Without centralised monitoring, a threat at one site can move laterally across the entire network before anyone notices.

133M+ patient records

were exposed in the USA in 2023 alone. (HHS Office for Civil Rights, 2024)

Compliance pressure

HIPAA compliance is an ongoing technical requirement, not a checkbox

HIPAA's technical safeguards require access controls, audit logs, encryption, and transmission security, all of which must be maintained continuously. Cyber insurance renewals now require documented proof of controls at every location.

$1.9M average HIPAA fine

for organisations that experienced a breach with evidence of willful neglect. (HHS, 2023)

Connected device risk

Medical devices and IoT expand the attack surface every year

Smart infusion pumps, imaging equipment, check-in kiosks, and building access systems all connect to the same network as your clinical systems. Most run outdated firmware and cannot be patched like standard endpoints.

53% of connected medical devices

have at least one unpatched vulnerability. (Claroty, 2022)

Fully managed security service provider

One provider managing your entire network and security across one location or many.

MCK delivers two services that work together: a managed network that keeps your clinical and administrative systems connected and reliable, and a managed security layer that monitors, detects, and responds to threats around the clock. Whether you operate a single healthcare clinic or a group of sites, you get one provider, no separate vendors, and no visibility gaps between your IT infrastructure and your security posture.

What we manage

Network and security services, fully managed for healthcare.

MCK takes on the day-to-day management of your network infrastructure and security operations. Your clinical and administrative teams keep working. We handle everything underneath.

Managed Networks

Reliable, monitored network infrastructure for healthcare clinics and hospital sites of any size. Built for the connectivity demands of clinical systems, medical devices, and administrative operations.

Core network services
Managed WAN
Managed LAN
Managed Switches
Managed Access Points (Wi-Fi)
Secure Gateway Services
LTE / 5G Gateways
Advanced network features
SD-WAN
ZTNA
DLP
SASE
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Managed Security

Around-the-clock threat detection, monitoring, and response across your entire healthcare environment. PHI protection, HIPAA-aligned controls, and security coverage that follows your network wherever it runs.

Core security services
Managed SOC
Managed SIEM
MDR
EDR / XDR
Cloud Security Monitoring
Advanced security features
ITDR
PAM
Firewall Management
Compliance Monitoring

Not sure if your current provider covers everything your healthcare clinic or group needs?

MCK's security review looks at your network coverage, security monitoring, and compliance posture for your healthcare setup. One site or several, it is a straight assessment of where you stand. No commitment.

The technology behind MCK

Built on two platforms that handle the complexity your team should not have to.

Fortinet Security Fabric

MCK deploys and manages the Fortinet Security Fabric across your healthcare environment. The same firewall, SD-WAN, and endpoint protection platform used by major hospital networks and critical infrastructure operators, fully managed so your team does not need to touch it.

CORTAI logo.

CORTAI AI platform

CORTAI is an independent AI platform that powers the detection and response capability inside MCK's security services. It correlates signals across your network, endpoints, and cloud environment to surface real threats fast, cutting the time between detection and containment.

WHY CHOOSE MCK FOR MANAGED NETWORK SERVICES

The Case for Managed Network Services From MCK

Our network specialists have the skills and resources to plan, deploy and manage your complete network infrastructure. Partnering with an experienced managed network provider gives you operational efficiency, reduced downtime and predictable costs.

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Single and multi-site healthcare coverage without the complexity

Managing network and security across single or multiple clinic sites, admin offices, and remote healthcare staff is where most providers fall short. MCK is built for this: one managed service, one support team, consistent monitoring across every location you operate.

Single point of contact for all sites. No per-location vendor juggling.

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Local support in the USA and Canada

MCK operates across the USA and Canada with support teams that work in your time zone and understand the regulatory environment your business operates in. When something needs attention, you reach a person who knows your setup.

USA and Canada based support. No offshore escalation queues.

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Compliance built into the service, not added on

HIPAA technical safeguard requirements are factored into how MCK configures and monitors your network from day one. Access controls, audit logging, and encryption are part of the standard managed service, not a separate engagement or an add-on invoice.

HIPAA-aligned network and security configuration as standard.

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Monitoring that does not wait for a ticket

MCK's SOC monitors your environment around the clock. Threats and network issues are identified and acted on before they affect clinical operations. Your staff should not have to log a ticket for something to get fixed.

Proactive monitoring across network and security. 24/7 SOC coverage.

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Frequently asked questions

Questions from healthcare organizations evaluating MCK.

Answers to what comes up most often when clinics, hospital groups, and multi-location health businesses are working through their decision.

Can you handle multiple locations under one contract?
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Yes. MCK manages network and security across all your locations under a single managed service agreement. Whether you run two clinic sites or twenty, every location is monitored from the same NOC and SOC, reported on in the same dashboard, and supported by the same team. You do not manage separate vendor relationships per site. Onboarding is staged by location so your operations are not affected all at once.

How does this work with HIPAA?
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MCK configures and manages your network and security in line with HIPAA's technical safeguard requirements: access controls, audit logging, transmission encryption, and automatic logoff are built into the standard service. MCK also operates as a Business Associate and will sign a Business Associate Agreement (BAA) as part of your engagement. What MCK covers is the technical infrastructure layer. Your organisation remains responsible for administrative and physical safeguards, workforce training, and policy documentation. We can walk you through exactly what is and is not in scope during your security review.

What does the onboarding process look like? Will it disrupt our operations?
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MCK's onboarding is designed around clinical operating hours. We start with a network discovery and assessment across your sites, then stage the transition location by location. Hardware changes and configuration work are scheduled outside of peak hours. Most healthcare clients are fully transitioned within four to six weeks depending on the number of sites. Your clinical systems, booking platforms, and administrative tools remain accessible throughout. Any planned maintenance window is agreed in advance with your team.

How do we know what is happening across our network, and what does visibility look like?
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MCK provides a client-facing dashboard that shows network health, active alerts, and security events across all your locations in real time. You can see which sites are online, where issues have been flagged, and how they were resolved. In addition to live access, MCK sends monthly reports covering network performance, security incidents, and any remediation actions taken. You are never waiting for a phone call to find out what is happening in your environment.

What happens when something is detected, and what is the actual response process?
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When MCK's SOC identifies a confirmed threat, the response process starts immediately without waiting for you to raise a ticket. Depending on the severity, the threat is contained at the network or endpoint level, affected systems are isolated if needed, and your designated contact is notified with a clear summary of what was found and what action was taken. For lower-severity alerts, MCK investigates and resolves in the background and includes the detail in your next report. High-severity incidents get a direct call. You always know what happened and what was done about it.

How do I secure patient data in a small clinic?
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Patient data security in a small clinic comes down to four things working together: who can access what, how data moves across the network, what is running on devices that touch patient records, and who is watching for problems. Most small clinics inherit a flat network from their original IT setup where clinical workstations, reception computers, and visitor Wi-Fi share the same segment. That is the first thing to fix. Separating clinical systems onto their own network segment limits exposure if any other device is compromised. Beyond network architecture, access controls on EHR and clinical systems should match the role of each staff member. Receptionists do not need the same access as clinicians. Endpoints running clinical software need monitored security, not consumer antivirus. And someone needs to watch for unusual activity around the clock, which is where most small clinics have a gap. MCK covers all four for clinics without an in-house IT team: network segmentation, access controls, endpoint security, and 24/7 monitoring under one managed service.

Why is our network inconsistent between hospital locations?
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The most common cause is that each location was set up independently. A hospital group or healthcare network that grew by acquiring sites, opening new clinics, or expanding over time often ends up with a different ISP at each location, different hardware, different switch and firewall configurations, and no consistent policy applied across them. There is no central management, no unified monitoring, and the only way to find out a location has a problem is when staff at that site report it. A second cause is that the original network at each site was designed for the traffic demands of that time and never updated as more clinical applications, devices, and users were added. MCK addresses both by standardising network architecture across all your sites under a single managed service. Every location gets the same configuration standards, the same monitoring, and the same support team. Problems at any site are visible to MCK before your staff report them.

GET STARTED TODAY

Ready to know what is actually happening across your healthcare network?

MCK reviews your current network and security setup, identifies where the gaps are, and maps out what a managed service would look like for your locations. No pressure. A clear picture of where you stand.

Book a security review
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